Welcome to Auditor Relation's Frequently Asked Questions. This page addresses the most commonly asked questions that the Tech Support team received. The FAQ is split up into different sections as listed in the table of contents. In order to make this easier to use, you will find that this page contains only the questions. To see the answers, just click on the question link.

ISS Installation

Q.	I just received an ISSDATA disk from headquarters.  How do I install the ISS software?
Q.	After I install the ISS software, how do I access the Client Data (ISSDATA)?
Q.	I cannot find the Client Data.  What happens to the ISSDATA?
Q.	I am working on two different audits.  Do I need different installations for each?
Q.	How do I install the BarCode Reader software?
Q.	When I installed ISS31, it overrides Version 30.  How do I keep both versions on my laptop?

Q.	I am unable to access report(s) in ISS.

Q.	When I do a right click on the record to select the Query Specifications, I cannot run the query. It gives me a blank screen.

Q.	How do I sort the data in the Big4 reports?

Q.	The Tally button doesn't seem to update my work. How do I update and review pull lists?
Q.	How do I load data into the ISS Sentinnel table?

Q.	How do I export labels for my client to review?
Q.	How do I append Client data (Excel) into ISS?
Q.	Why can't I append client data into ISS?
Q.	How do I update client addresses?
Q.	How do I remove duplicated or unwanted records from my labeling list?
Q.	After I checked records in the Temp, how do I place an "X", "R1, R2, or RTS" in the status field?

Queries/Query Maker

Q.	I can't even do basic queries like listing all the invoices for one supplier in this client.

Miscellaneous Questions

Q.	I just received a zip file from Headquarter.  How do I bring it into ISSDATA?

DAR

Q.	How do I install the EDAR application?
Q.	How do I access EDAR data?